How can we help?
Guides, references and troubleshooting for every part of SellPilot.
Quick start: Connect Messenger · Connect Instagram · Connect Shopify · Create your first order
Popular articles
- Connect Instagram
Instagram links through your connected Facebook Page — there is no separate Instagram OAuth.
- Connect Facebook Messenger
Authorize SellPilot to receive and reply to Messenger conversations on behalf of your Facebook Page.
- Connect Shopify
Install the SellPilot app on your Shopify store to sync products, orders, customers and inventory in both directions.
- Create an Order from a Conversation
Capture an order without leaving the conversation. Variants resolve against your live catalog and SellPilot picks the right warehouse for you.
- Inventory Push to Channels
How tracked stock changes are sent back to Shopify (and other supported channels), and why a missing mapping turns a warehouse into Local-only.
- Warehouse-to-Channel Mapping
Connect each warehouse to one or more channel locations so inventory updates land in the right place.
- Plans: Starter, Growth, Pro & Enterprise
Compare what each plan unlocks — Starter, Growth, Pro and Enterprise — and choose the right one for your store.
- Unified Inbox
Every message from every connected channel — Messenger, Instagram, Facebook — lands in one searchable inbox.
Browse by category
Set up your workspace and learn the basics.
One inbox for every connected channel.
Connect Meta, Instagram, Shopify and more.
Create, fulfil and refund orders.
Catalog, variants, images and pricing.
Stock, reservations, push and diagnostics.
Locations, mapping and Local-only behavior.
Unified customer profiles and timelines.
Plans, payments, Shopify Billing, invoices.
Invitations, roles and permissions.
Reply and summarize with AI.
Authentication, privacy and data deletion.
Developer tools, API, webhooks (Coming Soon).
Fix the most common channel and inventory issues.
Recently updated
- Your Workspace
Every SellPilot account is organized into one or more workspaces — each with its own channels, products, orders and team.
- Navigating SellPilot
A tour of the merchant sidebar — Dashboard, Conversations, Orders, Products, Inventory, Warehouses, Channels and more.
- Language & RTL
SellPilot ships in English, Arabic and French with full right-to-left support for Arabic.
- Dashboard
Your daily snapshot of conversations, orders, revenue and channel health.
- Workspace Settings
Configure language, currency, timezone, date format and number format for your workspace.
- Unified Inbox
Every message from every connected channel — Messenger, Instagram, Facebook — lands in one searchable inbox.