Terms of Service

"SellPilot", "we", "us" means Wallet B A Group operating SellPilot AI. "You" and "Merchant" mean the business or individual using the Platform. "Workspace" means a tenant on the Platform that you own and control.

You must be at least 18 years old and able to enter into binding contracts in your jurisdiction.

You are responsible for the security of your credentials and for all activity in your Workspace. Notify us immediately of any suspected unauthorized access.

The Workspace owner controls billing, members, integrations, and data export. Administrative actions are subject to role-based permissions.

Paid plans are billed in advance on a monthly or annual basis. Subscriptions renew automatically until cancelled. You can cancel renewal at any time from the billing settings. Fees are non-refundable except as described in the Refund Policy or where required by law.

• Do not send spam, unsolicited messages, or content that violates channel policies.
• Do not use the Platform for unlawful, abusive, or deceptive purposes.
• Do not attempt to reverse engineer, disrupt, or probe the Platform for vulnerabilities outside of an authorized program.
• Comply with the policies of all connected channels and payment providers.

SellPilot integrates with Meta (WhatsApp, Instagram, Messenger), TikTok, Shopify, WooCommerce, Salla, Zid, and other providers. Your use of those services is governed by their respective terms.

AI features may generate suggestions, summaries, and extractions. Outputs may contain errors. You are responsible for reviewing AI-generated content before it is sent to End Users or used for business decisions.

You are responsible for the accuracy of business data, the lawful basis for processing End User information, and compliance with applicable regulations in your jurisdiction.

We strive to keep the Platform available with high reliability. Scheduled maintenance is announced in advance where possible. Downtime can occur due to incidents or maintenance and does not constitute a material breach.

SellPilot and Wallet B A Group retain all rights in the Platform, software, designs, and trademarks. You retain ownership of your content and grant us a limited license to host, process, and display it to operate the Platform.

Either party may terminate for material breach. We may suspend access in response to security risks or violations of these Terms. You may cancel at any time from your account settings.

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied.

To the maximum extent permitted by law, SellPilot and Wallet B A Group are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

These Terms are governed by the laws of the Arab Republic of Egypt, without regard to conflict of laws principles.

We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms please contact info@sellpilothub.com.